Sha Tin District, Hong Kong swmarkets7@gmail.com
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MSmart Stock is devoted to maintaining robust privacy safeguards for its users. Our Privacy Policy (“Privacy Policy”) is crafted to help you comprehend how we gather, use, and protect the information you provide to us and guide you in making informed decisions when using our Service.

For the purposes of this Agreement, the term "Site" refers to the website, which can be accessed at stock-biggroup.com or through our mobile application (“App”) - MSmart Stock.

The term "Service" pertains to the services accessed via the Site or App, allowing users to explore data analytics about specific Stock Markets in India.

By accessing our Site or our Service, you accept our Privacy Policy, and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.


I. DATA COLLECTION

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes data that cannot personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences generated based on the data you submit and the number of clicks. Personal Information includes your email submitted to us through the registration process at the Site.

(A) Data Obtained Through Technology

To activate the Service, you only need to submit your email address. To use the Service thereafter, you do need to submit further Personal Information, which may include: location, mobile number, etc. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

Utilization of Cookies

We collect this data using cookies, which are small text files containing an anonymous unique identifier. Cookies are transmitted from our servers to a user's browser and stored on their computer's hard drive. Sending a cookie to a user's browser allows us to gather Non-Personal information about the user and maintain a record of their preferences when using our services, both individually and in aggregate. The Company utilizes both persistent and session cookies; persistent cookies persist on your computer after you close your session until you delete them, while session cookies expire when you close your browser.

a) Critical Cookies:

These cookies are vital for the fundamental functionalities provided by the Service. This category of cookies aids in keeping a user logged in to the Service and remembering relevant information when they return to the Service.

b) Analytical Cookies:

These cookies track user activities within the Service, contributing to the enhancement of user experience. We collaborate with third parties to capture how users interact with our website through behavioral analytics, aiming to improve our products/services.

c) Advertising Cookies:

We also utilize certain marketing cookies from third parties to collect and analyze diverse information about visitors to the MSmart Stock website and users of the service. This process does not involve collecting personal or intrusive information.

Users have the option to accept or decline the use of cookies through their web browser. For more information on controlling cookie settings in your browser, please refer to the following methods:

i. More information on "Incognito" mode and cookie settings in Google Chrome

ii. More information on "InPrivate" and cookie settings in IE

iii. More information on "Private Browsing" and cookie settings in FireFox

iv. More information on "Private Browsing" and cookie settings in Safari

Please note that if you choose to disable cookies in your web browser, you may not be able to take advantage of many features of our Service.

(B) Details you share while creating an account

(i) Creating a new user account: Besides the data automatically provided by your browser during site visits, becoming a subscriber to the Service requires creating a personal profile. Registration involves providing a unique email address, creating a user name, and setting a password. By registering, you authorize us to collect, store, and use your email address following this Privacy Policy.

(ii) Using social media accounts or third-party services for login: Registration options include supplying a unique email address and password or linking your Facebook or Google accounts. Details about linking your Facebook or Google accounts can be found below under "From Other Sources." If you link your social-media or other third-party accounts to our Services, you may request third parties to send us specific information from those accounts, and you authorize us to collect, store, and use the provided information in line with this Privacy Policy. You can dissociate your registration from third-party accounts at any time.

In addition, we may offer Third Party Services' interfaces or links on the Service to facilitate communication. For instance, third parties may assist with emails, tweets, "likes," content submissions, or comments on social media platforms. The Service may also provide access to or display third-party content served or published by the third party, and such third parties may collect data from you in connection with that content. The practices of these third parties are not governed by our Privacy Policy.

When using Third Party Services, you are utilizing their services, not ours, and they, not we, are responsible for their practices. Before using Third Party Services in connection with our Service, review the respective third-party privacy policies.

(iii) Engaging with our customer service through call centers: We gather personal information from you in non-digital contexts, such as when you contact customer service over the phone or through communication channels like WhatsApp, Facebook Messenger, Twitter, etc.

(C) Data obtained from external sources

We may utilize publicly available databases, including privately-held marketing and data analytics resources. For instance, demographic information (age, gender, household income, job industry, and job title) may be received from these sources.

(D) Privacy of Minors

The Site and the Service are not intended for individuals below the age of 13. We do not knowingly collect or solicit information from anyone under the age of 13 through the Site or the Service, nor do we permit individuals under the age of 13 to sign up for the Service. If we become aware that we have inadvertently gathered personal information from anyone under the age of 13 without parental or guardian consent, we will promptly delete such information. If you believe we have collected such information, please contact us at swmarkets7@gmail.com


II. Access and Deletion of Personal Information

Accessing Your Personal Information

Registered users have the right to review the categories of personal information collected about them, accessible under the Profile section of the user account. However, certain information may be withheld if disclosing it poses a significant risk to you, your personal information, or our business, such as account passwords.

Requesting Deletion of Your Personal Information

You can request the deletion of any personal information collected from/about you through the self-service feature in the user-account profile section or via the "Delete my account" link. Alternatively, you may request deletion by sending an email to swmarkets7@gmail.com

However, we may retain personal information as authorized by applicable law, such as information necessary to provide our services, protect our business and systems from fraudulent activity, comply with law enforcement requests, meet internal purposes related to your relationship with us, or adhere to legal or financial compliance obligations.


III. Usage and Sharing of Information

(A) Individual Data:

Unless stated otherwise in this Privacy Policy, we do not sell, trade, rent, or share your Personal Information for marketing purposes without your consent. We may share Personal Information with vendors providing services for the Company, such as service providers for Email, SMS, or Voice communication, who have access to user contact information for sending emails, SMS, or calls on our behalf. These vendors use your Personal Information only as directed by us and in accordance with our Privacy Policy. Please note that communications with you may be recorded for internal quality and training purposes.

In general, the Personal Information you provide helps us communicate with you. For instance, we use it to respond to user inquiries, gather feedback, provide technical support, and inform users about promotional offers.

We may share Personal Information with external parties if we believe, in good faith, that access, use, preservation, or disclosure of the information is reasonably necessary to comply with applicable legal processes or enforceable governmental requests; to enforce applicable Terms of Service, investigate potential violations, address fraud, security, or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public, as required or permitted by law.

(B) General Information:

Non-Personal Information is used to improve the Service and customize the user experience. We aggregate Non-Personal Information to track trends and analyze usage patterns on the Site. This Privacy Policy does not restrict our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such information to partners, advertisers, and other third parties at our discretion.

In the event of a business transaction, such as a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of the assets. You acknowledge and consent to such transfers as permitted by this Privacy Policy, and any acquirer of our assets may continue processing your Personal Information as outlined in this Privacy Policy. If our information practices change, we will post policy changes on the Site, allowing you to opt out of new information practices. We recommend checking the Site periodically if you are concerned about how your information is used.

(C) Utilization of Analytical Tools:

We share some collected information with third-party analytics tools to generate insights, identify and remove fraudulent data, including spam, and enhance services. Our data sharing with such agencies is governed by GDPR and other applicable industry regulations.


IV. How We Protect Information

We employ security measures to safeguard your information from unauthorized access. Your account is secured by your password, and we recommend taking steps to keep your personal information secure by not disclosing your password and logging out after each use. Additionally, we enhance information protection against potential security breaches through technological security measures, including encryption, firewalls, and secure socket layer technology. However, it's important to note that these measures cannot guarantee absolute protection, and there is a risk of unauthorized access, disclosure, alteration, or destruction despite these safeguards. By using our Service, you acknowledge and agree to assume these risks.


V. Data Retention Policy

We will retain your information for the duration of your active account or as required to provide you with services. Your information will be retained and used as necessary to comply with legal obligations, resolve disputes, and enforce agreements.


VI. Rights Regarding Personal Information Use

You have the right to prevent us from contacting you for marketing purposes at any time. When we send promotional communications, users can opt out by following the Unsubscribe instructions in each promotional email. Additionally, you can indicate your preference not to receive marketing communications from us in the opt-out page, i.e., “Settings” section of the App. Please note that even if you unsubscribe or opt out, you may still receive account-related and administrative emails, such as periodic updates to our Privacy Policy.


VII. Connections to Other Websites

While the Service may include links to other websites or applications, we are not responsible for the privacy practices of those websites or the information or content they contain. This Privacy Policy specifically pertains to information collected through the Site and the Service. It does not apply to your use of a third-party website accessed through a link on our Site or via our Service. When accessing or using the Service through another website or application, the privacy policy of that site or application will apply. We recommend reading the privacy statements of other websites before using them.


VIII. Modifications to Our Privacy Policy

The Company retains the right to modify this policy and our Terms of Service at any time. Significant changes will be communicated by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Such changes will take effect immediately or within 2-3 business days following notification. Non-material changes or clarifications will be effective immediately. We advise checking the Site and this privacy page periodically for updates.


IX. CONTACT US

If you have any questions about this Privacy Policy or the practices of this Site, please reach out to us via email at swmarkets7@gmail.com

This Privacy Policy was last updated on 13-Jan-2024.